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Refund, Cancellation Policy & Procedure

Cutech Training Provider – Refund Policy

WSQ Courses:

Refunds will be made if any of the following happen:

  • The course cannot start or finish as scheduled.
  • The course is terminated early.
  • The student does not meet entry requirements.
  • The ICA rejects the Student Pass.

Refunds will be processed within 14 working days after confirmation of acceptance.

Refund Amounts

 Notice Period (Before Course Starts)

 Refund Amount

 More than 14 days

 100%

 7 to 10 days

 50%

 1 to 3 days

 25%

 On or after start date

 0%

 With valid reason (case-by-case)

 0%–100%

  • Non-Delivery: 100% refund if the course is not conducted as scheduled.

Refund Procedure

  1. Submit your refund request (Click here to apply).

  2. Cutech will respond within 5 working days.

  3. Approved refunds will be processed within 14 working days.

 

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