Thank you for choosing Cutech Quality Solutions Pte Ltd (CQS) as your preferred training provider.
Upon successful registration, our Training Support Executives will secure a seat for the class you have enrolled in. Arrangements will also be made to book our trainer, assessor, training room, course materials, food catering, and shuttle bus to prepare and welcome you for the class.
Please refer to the important terms and conditions below.
Course Requirements
Trainee(s) will need to fulfill at least 75% attendance and be marked competent during assessment to enjoy the SkillsFuture subsidized rates. In the event that either criterion is not met, trainee(s) are liable to pay for the full course fee and no certification or Statement of Attainment will be issued.
Rescheduling
Rescheduling for confirmed enrolments must be submitted via the official reschedule form or training@cutechgroup.com at least seven (7) days prior to the course date with supporting documents. Fees will be waived for requests supported by valid reasons (e.g. medical reasons, COVID, work commitments, etc.).
|
Reschedule Request |
Rescheduling Fees |
|
1st Reschedule |
No charge |
|
2nd and Subsequent Reschedules |
10% of full course fees (waivable with valid reasons) |
A maximum of three (3) reschedule requests is allowed. No rescheduling will be permitted after the 3rd request, and the enrolment will be considered a no-show.
Any withdrawal, cancellation, or no-show for confirmed enrolments must be submitted via the official withdrawal form or training@cutechgroup.com at least seven (7) days prior to the course date with supporting documents.
If no formal withdrawal request with supporting documents is submitted, trainee(s) will be liable to pay the full course fees.
Please note that government funding is not applicable for withdrawal, cancellation, or no-show cases, and the penalty fees may need to be paid via cash or bank transfer.
If you are assessed as “Not Yet Competent”, you may request a review of your result and appeal to attempt the assessment again. The request must be submitted in writing via email or complete the Appeal & Complaint Form (1.1.3-FRM-01) to CQS within seven (7) calendar days of receiving the assessment outcome. All requests will be reviewed, and re-assessments will be arranged subject to approval and trainer availability.
By registering for our courses, you acknowledge and agree that all course materials, content, and intellectual property, including the company logo, are owned exclusively by Cutech Quality Solutions Pte Ltd (CQS).
You are not permitted to use, reproduce, or distribute any content or intellectual property without prior written consent. Unauthorized use may result in legal action, and you agree to bear all associated costs.
By registering for our courses, you confirm that all electronic payments are made directly by you. You acknowledge that you are the authorised account holder or have obtained permission from the account holder. You agree to be responsible for any fees or charges incurred in connection with such payments.
Cutech Quality Solutions Pte Ltd (CQS) reserves the right to cancel, postpone, or change the venue or mode of the course(s) due to unforeseen circumstances. Notification will be provided within a reasonable timeframe.
Cutech Quality Solutions Pte Ltd (CQS) may use the data provided for processing course registration, in accordance with the Personal Data Protection Act 2012 (PDPA). Photographs and/or videos may be taken during the course for marketing purposes.
.png){kind=logo}